How do I set up my SendFox account?

Getting started with SendFox takes just a few minutes: create your account, add your details, bring in your contacts, and send your first email. Here’s the full walkthrough.

Overview

When you sign up, SendFox guides you through a short setup flow. You’ll confirm your account details, add contacts, and can connect your website and social accounts so SendFox can help you grow. Prefer to watch? The video below covers the basics.

Set up your account

1. Add your details. Enter your name and mailing address — anti-spam laws (like CAN-SPAM) require a physical address in every email. Set your timezone and language too.
2. Add your contacts. Import a CSV, paste contacts, or import from MailChimp or Google. See switching from MailChimp.
3. Connect your web presence (optional). Add your website and social accounts so SendFox can pull in your latest content.
4. Create your first email. Head to Emails → Create Email. See how to create and send an email.

Your dashboard

After setup, your Dashboard is home base. A welcome header sits up top, followed by your headline numbers (total contacts, engaged subscribers, and new contacts), a Performance scorecard that grades your recent email results, a Recent contacts panel, and Quick actions for your next step. Pick a date range at the top right to set the period every card reflects. See your Dashboard explained for the full tour.

Choosing a plan

SendFox offers a free Free plan, a one-time Lifetime deal, and monthly Pro plans (with an Enterprise option). See SendFox’s key features and Pro plan features to compare.

Troubleshooting

I can’t send yet

• Verify your email. Newer accounts must confirm their email address before sending. Click the link in the verification email SendFox sent when you signed up, or click Resend verification email on the banner shown in your account. (Long-standing accounts aren’t affected.)
• Make sure you’ve added your complete mailing address in Settings → Account → Profile — SendFox requires it before you can send.

My contacts didn’t import

• Check the file is a CSV with an email column. SendFox stores one contact per email, so duplicates are merged automatically.

Need a hand getting started? Reach us through the Help Center.

Frequently asked questions

Is SendFox free to start?

Yes — you can start on the Free plan and upgrade later.

Why do I have to enter a mailing address?

Anti-spam laws require a valid physical mailing address in marketing emails. SendFox adds it to your email footer automatically.