How to create a list and upload contacts?

Lists are how you organize contacts in SendFox. Here’s how to create a list and upload your contacts to it, plus the CSV format SendFox expects.

Create a list

1. From the top nav, open Audience → Lists.
2. Click Create List, give it a name, and save.

The Free plan includes up to 3 lists; Lifetime and Pro plans include more.

Upload your contacts

You can bring contacts in a few ways: upload a CSV file, paste them in, or import from MailChimp or Google.

1. Start an import (open your list and choose to add contacts, or use the import option).
2. Choose Import contacts from a CSV file and select your file.
3. Map the columns if prompted, then confirm to add the contacts to your list.

Prefer to watch? This short video walks through it:

Format your CSV

Your CSV should have a column for email, plus optional first name and last name columns. Here’s the expected layout:

SendFox stores one contact per email address, so duplicate rows are merged automatically. See duplicate contacts on upload.

Troubleshooting

My contacts didn’t import

• Make sure the file is a .csv with a column for email addresses. Re-check the column headers match the import mapping.

My import count looks low

• That’s expected if your file has repeated emails — each unique email becomes one contact. Imports also respect your plan’s contact limit.

Need a hand? Reach us through the Help Center.

Frequently asked questions

How many lists can I create?

Free includes up to 3 lists; Lifetime and Pro include more.

Can I add a CSV to a list I already have?

Yes. See uploading a CSV to an existing list.