Your Dashboard in SendFox, Explained
Your SendFox Dashboard is the first thing you see when you log in. It summarizes how your list is growing and how your emails are performing, all in one place.
What the Dashboard shows
The Dashboard has two parts: a snapshot of your engaged subscribers, and your email stats over a time range you choose.
Your email stats
Use the time-range selector (for example, Last 7 days) to set the period. Each card also shows how the number changed versus the previous period:
- Engaged Subscribers — contacts who have opened a campaign recently. See contact types.
- Total contacts — everyone on your account.
- New contacts — contacts added in the selected period.
- Open rate and Click rate — how your emails performed.
The chart below the cards plots the selected metric over time so you can spot trends at a glance.
Keeping an eye on your limits
If you’re on the Free plan and reach your contact or monthly-send limit, SendFox shows a banner at the top of the app with an option to upgrade. Paid plans see their usage on the Plan & billing page in Settings.
Troubleshooting
My stats show 0%
- Open and click rates only populate after you’ve sent a campaign and recipients have engaged. New accounts will show 0% until then.
The numbers look off
- Check the time-range selector — the cards and chart reflect the period you’ve chosen, and each card compares against the previous period of the same length.
Questions? Reach us through the Help Center.
Frequently asked questions
What counts as an “engaged” subscriber?
A contact who has opened one of your campaigns recently. See Understanding contact types.
Are the stats real-time?
They update as opens and clicks come in; give recent sends a little time to reflect.