How do I switch from MailerLite to SendFox?

Export your active MailerLite subscribers from the Subscribers page as a CSV file, then upload it in Audience → Contacts → Import contacts. On every plan.

What comes across from MailerLite?

SendFox has no direct MailerLite connection, so you move your list with a CSV file: export it from MailerLite, then upload it to SendFox. SendFox reads the email address, first and last name if your file has them, and any column you map to a custom field you've created in SendFox. Other columns aren't imported.

SendFox adds every row of the file as a subscribed contact, and imported contacts don't get a confirmation email. That's why the export below uses only your active subscribers.

Importing works on every plan. The Free plan holds up to 1,000 contacts and sends 3,000 emails a month; for more, see Which SendFox Pro tier should I choose? Moving from another tool as well? See How do I switch to SendFox from another email platform?

How do I export my subscribers from MailerLite?

1. In MailerLite, open Subscribers and leave the status dropdown on Active subscribers. This leaves out unsubscribed, bounced, spam-complaint and unconfirmed subscribers.
2. Click Set columns and turn on the fields you want to bring across, such as names. Only visible columns are exported.
3. Use the arrow next to the Subscriber column and select all subscribers in the list, not just the ones on this page.
4. Click Actions and choose the CSV export.

Only account administrators can export subscribers in MailerLite.

How do I import the file into SendFox?

1. Go to Audience → Contacts and click Import contacts.
2. Click Upload a file and choose your MailerLite export.
3. Map your columns. Email is required. To keep another MailerLite field, create the matching custom field in SendFox first. Columns you don't map aren't imported.
4. Optionally add a tag such as from-mailerlite under Tag them on import.
5. Under Select a list for your new contacts, choose an existing list or name a new one, then click Continue & import contacts.

Files with fewer than 1,000 rows are added right away. Larger files run in the background, and SendFox emails you when the import is done.

How do I bring my MailerLite groups across?

MailerLite groups become tags in SendFox. SendFox doesn't read a groups column from a CSV file, so export one group at a time:

1. On the Subscribers page, keep the Active subscribers view and add the filter Groups → belongs to → your group.
2. Select all subscribers in the list and export the CSV from Actions.
3. Import the file into SendFox and type the group name under Tag them on import. SendFox creates the tag if it doesn't exist yet.
4. Repeat for each group.

Subscribers already in SendFox aren't duplicated; they just get the new tag. See How do contact tags work?

What do I rebuild after importing?

Only contacts come across. Your past MailerLite campaigns stay in MailerLite, and the rest is rebuilt in SendFox:

• Signup forms: create a SendFox form and replace the MailerLite embed code on your site.
• Automations: recreate your MailerLite automations as SendFox automations, one email and delay at a time.
• Signup pages: rebuild them as Smart Pages and update your links.
• Personalization: use SendFox's personalization tags, such as {{contact.first_name}}.
• Sending domain: validate your domain so your emails come from your own address.
• Paid subscribers: paid subscriptions can't be transferred, so paying readers subscribe again through a SendFox paid newsletter (Pro). See How do I move paid subscribers to SendFox?

Troubleshooting

My import was blocked

• A CSV file can have up to 100,000 rows. Split a larger file and import it in parts.
• An import can't take you over your plan's contact limit. SendFox tells you before it starts, and only email addresses that are new to your account count toward the limit. On the Free plan, click Upgrade! in the top nav to see your options.

Fewer contacts arrived than I have in MailerLite

• Only active subscribers are exported, and only the ones you selected: check that you chose all subscribers in the list.
• SendFox keeps one contact per email address and skips rows without a valid email address.

Names or special characters look wrong

• Save the file as a UTF-8 CSV and check the column headers. See How do I format a CSV file to import contacts into SendFox?

Still stuck? Browse the SendFox Help Center or email support@sendfox.com with the number of rows in your file and the name of the list you imported into.

Frequently Asked Questions

Will my MailerLite subscribers get a confirmation email?

No. SendFox doesn't send a confirmation email to imported contacts, so import only people who subscribed to you.

Will my subscribers notice the switch?

Only in small ways: until you validate your domain, your emails send from a SendFox address, and on Free and Lifetime they carry a small SendFox badge in the footer (Pro removes it). Once you validate your domain, your emails come from your own address.

How do SendFox and MailerLite compare?

See SendFox vs MailerLite for a side-by-side comparison.