How do I change my SendFox login email address?

Change your SendFox login email in Settings → Profile: edit Email, click Save changes, then confirm from the link sent to your new address. Works on every plan.

How do I change my login email?

You can change your login email on every plan — Free, Lifetime and Pro. For security, the change is confirmed by a link sent to your new address.

  1. Open the account menu (top right) and click Settings.
  2. Under Account, open Profile.
  3. In Your details, update the Email field to your new address.
  4. Click Save changes. SendFox asks you to check the inbox of your new address to confirm the change.
  5. Open the confirmation email SendFox sent to the new address and click Confirm Change. You need to be logged in to SendFox when you click it.

Until you click Confirm Change, you keep logging in with your current email. Once you do, SendFox shows Your email has been successfully changed! and the new address is your login.

Troubleshooting

I didn’t get the confirmation email

  • Check the spam/junk folder of the new address, and confirm you typed it correctly. You can re-submit the change in Settings → Profile to resend it. Only the newest confirmation email's link works.

It still shows my old email

  • The change only applies after you click Confirm Change in the email sent to the new address.

It says the address is unavailable

  • A message like Sorry, name@example.com is unavailable. means that address already belongs to another SendFox account. Use a different address.

Still stuck? Browse the SendFox Help Center or email support@sendfox.com.

Frequently asked questions

Is this the same email I log in with?

Yes — this is your account/login email, and it’s where account notifications are sent.

Does this change the “from” address on my emails?

No. Your login email is separate from the From email on your emails, which you set per email in the editor — see how to create and send an email. To send from your own domain, see how to validate your sending domain.

Why can't I edit the email while I'm in a teammate's account?

When you've switched into an account you were invited to, its Profile can only be changed by the account owner. Switch back to your own account to change your own login email.

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