How can I upload a .CSV file to an existing list?

Already have a list and want to add more contacts from a spreadsheet? You can upload a CSV file straight into an existing SendFox list.

Add a CSV to an existing list

1. From the top nav, open Audience → Lists.
2. Open the list you want to add contacts to.
3. Choose to add contacts and pick Import contacts from a CSV file.
4. Select your .csv file, map the columns if prompted, and confirm. The contacts are added to that list.

New contacts are added and existing ones (matched by email) are updated — SendFox keeps one contact per email address, so you won’t get duplicates.

CSV format

Your file needs an email column, plus optional first name and last name columns. See how to format your CSV.

Troubleshooting

Contacts went to the wrong list

• Make sure you opened the correct list before importing. You can also manage list membership from the contact’s record.

My upload stopped partway

• Imports respect your plan’s contact limit. Check the file format and that emails are valid.

Need a hand? Reach us through the Help Center.

Frequently asked questions

Will uploading again create duplicates?

No — contacts are matched by email, so re-uploading updates existing contacts instead of duplicating them.

What if I want a brand-new list instead?

See how to create a list and upload contacts.