How can I export the contacts of a specific list?

Export a SendFox list to CSV from Audience → Lists: click the list’s Subscribers number, then the Export CSV download icon. It works on every plan, including Free.

How do I export one list’s contacts?

Exporting works on every plan (Free, Lifetime and Pro), and the file downloads straight to your computer — nothing is emailed. No list yet? See how to create a list and upload contacts.

1. From the top nav, open Audience → Lists.
2. In the Subscribers column, click the number for the list you want to export — this opens that list’s contacts. (Clicking the list’s name, or View subscribers in its ⋮ menu, opens the same page.)
3. Click the download icon in the top-right of the page, next to Add Contact and Edit. Its tooltip reads Export CSV.

SendFox generates a CSV file named after the list and the date (for example, my-list-2026-06-15.csv) and downloads it right away.

What’s in the export file?

One row per contact on the list, with these columns: Email, First Name, Last Name, IP, Source, Status, Unsubscribed, Opens, Clicks, Referrals and Created, followed by one column for each of your custom contact fields and, last, Unsubscribed From. To sort or segment people before you export, see how do I organize and analyze my contacts?

How does the export show who unsubscribed?

Everyone on the list is in the file, including people who unsubscribed:

• Status is the contact’s engagement — Active, Inactive, New or Invalid — not whether they unsubscribed.
• Unsubscribed is the date they stopped getting this list’s emails.
• Unsubscribed From says how: All emails, or This list for someone who left only this list with per-list unsubscribe. It’s empty for subscribed contacts.

The Subscribers number on the Lists page counts only people still getting the list’s emails. Click the list’s Unsubscribed number to see who left.

Troubleshooting

I don’t see the export button

• Make sure you’ve opened a specific list’s contacts page (step 2), not the main Lists overview — the export icon lives on the individual list’s contacts view.
• The icon has no text. Hover over the buttons at the top right until you see Export CSV.

I want to export everyone, not just one list

• Go to Audience → Contacts, open the arrow next to Import contacts and choose Export contacts (CSV). That file covers every contact in your account, once each, and adds date columns such as Confirmed At, Last Opened At and Bounced At.
• Or export each list separately. SendFox stores one contact per email address, so the same person can appear in more than one list’s file.

Still stuck? Search the Help Center or email support@sendfox.com with the list name and what happens when you click the export icon.

Frequently asked questions

What format is the export?

A standard CSV file that opens in Excel, Google Sheets or any other spreadsheet app. It’s named after the list and the date.

Is exporting limited to paid plans?

No. You can export your own lists on Free, Lifetime and Pro.

Can I export my contacts while my account is paused or restricted?

Yes. Exporting keeps working during a billing pause you booked and when SendFox has paused or restricted your account, so your data is never locked in. See why is my SendFox account paused or restricted?

Does the export show who unsubscribed?

Yes. The Unsubscribed date and the Unsubscribed From column show who stopped getting this list’s emails and whether they left only this list or all your emails.