Do automation emails count toward my SendFox send limit?
Yes. Automation emails count toward your SendFox send limit like any other email. Check your usage in Settings → Plan & billing (Lifetime, Pro) or on Emails (Free).
Do automation emails count toward my send limit?
Yes. Every email SendFox sends from your account counts toward your sending allowance—newsletters, resends, Smart Campaign emails, and every email sent by your automations. Automations run on the same sending engine as regular emails, so each automated message is counted just like a manual send. There is no separate, “free” allowance for automated emails.
How many emails can I send on my plan?
Free includes 3,000 sends a month, the $29 Lifetime deal a one-time pool of 300,000 sends, and Pro 1–Pro 5 from 100,000 to 2,000,000 sends a month. Enterprise limits are set for your account.
| Plan | Sending allowance | Resets? |
|---|---|---|
| Free | 3,000 sends a month | Monthly |
| $29 Lifetime | A one-time pool of 300,000 emails | Never—it's a single lifetime pool |
| Pro 1–Pro 5 | 100,000 to 2,000,000 emails per month | Monthly |
| Enterprise | Set for your account | Monthly |
On every plan, automated emails and manual newsletters draw from the same allowance. For example, on the $29 Lifetime plan your automations and newsletters both spend from the one-time 300,000-email pool; on a Pro tier they both count against that month's allowance. If you have both the $29 Lifetime deal and Pro, the pool is used first.
Monthly allowances reset on the 1st of each month. The $29 Lifetime pool never resets.
Have an older lifetime deal? If you add Pro, you keep whichever monthly limit is higher: your Pro tier's or your lifetime deal's. If your account has been asked to move to Pro, your Pro tier's limit applies — see why an account is paused or restricted.
How do I get a higher sending limit?
If you regularly reach your limit, you can add sending capacity:
- On the $29 Lifetime plan: when your one-time 300,000-email pool runs low or is used up, upgrade to Pro for a fresh monthly allowance.
- On a Pro tier: move up to a higher tier (Pro 1 → Pro 5) anytime from Settings → Plan & billing — see how to upgrade or downgrade your plan.
- On the Free plan: see your upgrade options for adding contacts and sending.
Troubleshooting
My automation stopped sending
- Open Automations and check that the automation shows Running. If it doesn't, open it and click Start.
- Check whether your account is paused or restricted — see why an account is paused or restricted. During a billing pause, sending is off for the whole account, automations included.
- Check your usage: on Lifetime or Pro under Settings → Plan & billing; on Free, the Emails page shows a usage bar once you've used 80% of the month's sends.
My send count went up more than I expected
- Active automations send in the background as contacts enter them, so your total includes both automated and manual emails.
- Each contact can receive several emails a month (newsletters plus automation steps), and every one counts.
- Still unsure about your usage? Browse the SendFox Help Center or email support@sendfox.com with your account email and the automation's name.
Frequently asked questions
Do automation emails really count the same as newsletters?
Yes. SendFox counts every email it sends the same way, whether it came from an automation or a newsletter you sent manually.
On the $29 Lifetime plan, do automations use my lifetime pool?
Yes. Automations and newsletters both draw from the same one-time 300,000-email pool, which never refreshes. See how the Lifetime send pool works.
How do I raise my monthly send limit?
Pro tiers give you a larger monthly allowance that refreshes each month. See Which SendFox Pro tier should I choose? for the tiers and how to move to Pro.
When does my monthly send count reset?
On the 1st of each month. The $29 Lifetime pool never resets: it's a one-time 300,000 sends.